Privacy Policy and Agreement

We collect information you provide when you request a quote, ask for samples, contact our team, subscribe to updates, or otherwise interact with our website. This may include your name, company name, email address, phone number, shipping details, product interests, artwork details, order quantities, and messages you send to us.

We may also collect technical information such as IP address, browser type, device information, referral pages, pages viewed, and the dates and times of website visits. This helps us operate the website, protect our services, and improve the customer experience.

Cookies and similar technologies help us remember preferences, understand how visitors use the site, measure marketing performance, and keep the website reliable. Some cookies are necessary for core website functions, while others support analytics or advertising.

You can adjust cookie settings through your browser. If you disable certain cookies, some features may not work as intended.

We use personal information to respond to inquiries, prepare quotes, process orders, provide samples, create design mock-ups, arrange delivery, provide customer support, improve our products and services, and comply with legal obligations.

We may share information with trusted service providers who help us operate our business, such as payment processors, shipping companies, analytics providers, hosting providers, and customer support tools. These providers are expected to use the information only for the services they provide to us.

We do not sell personal information as a standalone business activity. We may disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No website, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.

If you believe your information has been used inappropriately or your communication with us is no longer secure, please contact us promptly.

You may request access to certain personal information we hold about you, ask us to correct inaccurate information, or request that we delete information where applicable law gives you that right.

To protect privacy and security, we may need to verify your identity before responding to certain requests.

You can choose not to provide certain information, although this may limit our ability to provide quotes, samples, order support, or other services.

You can unsubscribe from marketing emails by using the unsubscribe link in those messages or by contacting us. Operational communications about quotes, orders, samples, delivery, or account matters may still be sent when needed.

This privacy policy may be updated from time to time to reflect changes in our business, services, legal obligations, or website features. Updated versions will be posted on this page with the effective date below.

Your continued use of the website after an update means the revised policy applies to your use of the site.

Information you give us may include quote forms, sample requests, order details, artwork files, delivery instructions, billing information, survey responses, and customer service communications.

Information collected automatically may include device identifiers, browser and operating system details, pages visited, links clicked, search terms, approximate location inferred from IP address, and cookie or analytics data.

If you have questions about this privacy policy or want to make a privacy request, contact us at jboscustom@gmail.com.

JBOS Custom, Rm 421-422, Qishenghuo AI Yousong Garden, Longhua District, Shenzhen, Guangdong 518027, China.